Testimonials

Please feel free to add your iTek experience below. In the name box please use first name only followed by town.

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Previous Testimonials
Chris, I have & will continue to recomend your services. You have always been able to reassure me that what seem huge problems to me at the time are ones you have no problem in solving in a professional & approachable way. You are dedicated,reassuring and totally reliable. Thank you.
- Karen, Fordham
Thanks Chris for your patience with me a real novice. Your latest call has sorted out the problem and I can enjoy my pc again. So glad you are just down the road!.
- Mary Halstead
Fantastic! would not use any one else. Thanks Chris.
- Vicky Hall
Very prompt, friendly, courteous and efficient.
- june woolnough
Thank you Chris for your prompt and efficient help with my pc when I thought I had lost such important work!! Saved my career!! Thank you.
- Emma, Halstead
Hi Chris, you know how pleased we are with all the help you've given us over the years - we tell anyone with a problem to get in touch with you! We wish you every success in life!!
- Diane & Ken Tidings Hill.
Really good jobs with our computers... a really good find for us.. efficient, friendly and understandable!!!
- Stephen and Jennifer
would like to express how good you where in solving my problems and would recommend you to all my friends
- Sue, Halstead
Chris,you have put my laptop right twice and i would only ask you to help again,would recommend you to anyone.
- kim earls colne
Chris has been a real saviour for us. He is quick, knowledgeable and does not confuse with techie speak.
- Sue and Dave, Halstead
Chris is definitely the best IT man I've ever had (and I've had a few). He does what he says he'll do and does it on time. Great!
- Bob Witham
Chris has been looking after our computers for a couple of years now - he has always been excellent for advice, maintenance and breakdowns. I would not hesitate to reccomend him.
- Martin Great Maplestead
Thank you, thank you, thank you Chris for coming round to sort my computer(s) today. I do think you're brilliant and I am VERY grateful to you
- Ann, Gosfield
Have always had prompt service and good helpful advice from Chris. Would certainly recommend him.
- Rightmix Ltd. Braintree.
Having checked your testimonials i am gobbsmacked, and feel that i must join the Chris Dover fan club!! Not only are you a brilliant IT consultant, your service is 5 star, and you are a nice guy
- Mite T, Colne Engaine
your service is excellent, very competitive price ,reliable, friendly and there when needed. i dont know what we would do without you.
- Sue, Pete & Boys, Marks Tey
Thanks for your help with my slow computer .. all is now working and up to full speed.
- Brian Day
A marvellous service. Chris, at ITEK has got me up and running with my computer, Ipad and Iphone. He never makes me feel stupid and explains things simply and adapts to the customer's level of knowledge and ability. Woinderful back up too. Many thanks.
- Jennifer Young
After weeks of struggling with a very sick computer, I called Chris who did whatever Chris had to do and now I am back on line. Not being a computer person at all I still had a couple of things that I was not happy about and without any hesitation Chris came along and very patiently explained what had happened. He also changed my computer functions to suit me. Without doubt I would go back to Itek for any issues, significant or otherwise, for assistance. He's local, efficient, honest, reliable. What more could you ask for.
- Mrs P Foster
Always gets me out of a problem. So situation too small - and he never makes me feel daft. Just good professional advice. If you rely on your computer - he should be in your contact book.
- Kim, Haverhill
Chris is fantastic. He gets to you when he says he will, is brilliant at what he does, dedicated and totally reliable. I've recommended him many times.
- Geves, Colne Engaine
Great same-day service. Problem(s) fixed and good advice given for future maintenance.
- Brian Day
Chris helped when my laptop seized up with viruses, despite having software installed which should have avoided this trouble, and returned my laptop within a few days. And following his advice itโ€™s been trouble free since. Chris provides an honest, reliable and reasonably priced service.
- James Braintree
Thank you so much for putting my computer right yesterday, you have a lot of patience with me and my machine. Everything is working lovely and sooooooooooo much faster, you are worth every penny. Doreen
- Doreen, Braintree
Couldn't have more helpful service, solved my problem in minutes and was also availabe to help on another problem over the phone. Recommended without reservation. If you have a computer problem this is the place to come.
- John French
I have nothing but praise for Chris what he does not know is not worth knowing. He has just installed a complex security system for me ,it is working like a dream both at home and on my mobile phone. A sa company I work from home Chris is always on hand to sort out several of my PC's I find him very professional, efficient, and very knowledgeable. A first class service I would strongly recommend him.
- FAITH JONES
I need my pc/internet 24/7 as I have a global business to run. I have used Chris for the past few years and his service is always excellent and prompt. There I said it - now Chris how about that new squeezebox? ๐Ÿ˜‰
- The Accordion Man
Great service and was very relived when Chris fixed my PC and recovered photos of my one year old daughter that I thought I had lost forever! Would definitely use again if required.
- Rob (Halstead)
Chris has provided excellent service on the 2 occasions when we have asked him for help. He is prompt on arrival times and always explains what he has done and acts in a proffessional yet friendly manner. We were given Chris's number from a friend and would reccommend his service to anyone in need of computer help.He deserves to succeed.
- Frances and robert
Ver happy with your service. Have recommended to anyone I know wo has a computer problem - you have no competition as far as I can see.
- Kerry Cooper
Chris saved me a lot of worry and money in the recent month with a hosting company that was, I am sure was going to hold me to ransom.He turns up when he says he will and understands that we are not all computer buffs but doe not treat you as an idiot.I have no hesitation in recommending him to anyone in need of help and advise with these pesky machines.
- Ian Johnson.Master Craftsmen Kitchens
Chris is by far the most helpful computer guy you will ever find and always goes the extra mile for his customers.
- Michelle Hine
Thanks for your help today Chris. You managed to not only solve my teenage sons computer errors but also let me see what he s up to on the internet. His face said it all after an hour of not being able to get on to banned sites. Everything is running fast and as it should, thanks for your speedy response.
- Nikki, Braintree
I've used Chris three times in the past couple of years to sort out computer problems and each time he's done a great job. He's friendly, efficient and knows his job inside out. I can't recommend him enough!
- Andrew Frost
Hi Chris I have found you very helpful, you always stay longer than the 45 mins with no extra charge,I will always recommend you to any one who needs help I do have a few of your cards with me so I can give them out as and when needed
- Steve Halstead
When I found Itek I was so delighted with the prompt response, the efficiency in which my problems were sorted and the follow up I received. I purchased a new PC and Chris came to my home, transferred all my documents and programmes and set it up for me. Itek offer a first class service and one I would totally recommend.
- Fran Turner
All the other testimonials say it all. But we just want to add that we heartily agree! Very prompt, polite, reasonably priced service. Even advice and help via the internet and phone are included.
- John and Rosemary
found it to be prompt and very polite. i am a very green user. i think that this is an excellent idea
- hilda
If you keep with itek you'll never need anyone else.
- Phil. (Halstead)
We have had very good prompt service from Chris and he has sorted out our problems quickly and efficiently
- Alan Rutland
very pleased with service tidied up my pc and any things on there i didn't need and if my pc gives me problems again i will know wgo to contact thanks.
- stephanie
Hi Chris, Don't know if I'm tempting fate but thought it was about time that I let you know that my computer is working well and now that I've got used to he changes I have no problems. Many thanks for all your help and patience. Hope nothing goes wrong in the future but please stay around as you will certainly be my 1st port of call
- Maggie, Bulmer
Quick and excellent service. Would never call anyone else. I'm a complete technaphobe and with Chris's help I use my computer much more.
- Joy Ridgewell
Chris, we are delighted we have found you. You sorted out our IT problems very quickly and were able to explain things to us in a way we could understand! Even sorted out our printing from our I-Pads which no one else managed to do. We would have no hesitation in recommending Itek. We look forward to your help and advice when we replae our computer. Thank you so much for your prompt response and we enjoyed having you around.
- Fernando and Valerie Castro - Great Maplestead
Excellent service and advice at a reasonable price. And a pleasure to deal with . (I only wish I could find a plumber half as good.)
- Robin of Essex
Hapy with your service. will recommend to anyone
- John. Little Thurlow
Sorted all my problems quickly and will certainly go to Itek in the future.
- Michael. Earls Colne
I wouldn't use anyone else! Chris is professional, friendly and helpful. He gives great advice and is always at the end of the phone if you wish to make an appointment (he will always ring back if unable to take call). Top chap! Highly recommended.
- Annie, Gosfield
Many thanks for all your help this year with my pc.
- Sally .White Colne
As an old dude needless to say I need lots of help when things go wrong,Chris is just the man to help!!Many thanks
- David.Assington
I've had several problems with hardware and, most recently, with a virus on my laptop. Whenever I've needed him Chris came without delay, and cheerfully sorted out my problem at a very reasonable cost. I can thoroughly recommend him!
- John, Gestingthorpe
Suzy and I thought you did a fantastic job our machines never been so quiet. I wouldn't hesitate to recommend you
- Steve and Suzy, Little Thurlow
Fast extremely efficient and friendly service. Competitively priced. Would have no hesitation in recommending this Company
- Tom Eccles Braintree
Excellent - he fixed many obscure faults where others had failed.
- Helen, Bures
Very reliable, and more than happy to help with any problems from an inexperienced pc user. Does not make me feel inferior.
- Jean, Gt.Notley
Chris was recommeded to me by a friend. They were absolutely right, Chris arrived when he said he would and did not baffle me with computer speak. He quickly identified the problem with my computer (RAM issues) and took the required action to rectify my problems. I would not hesitae to recommend Chris and will use his services again.
- Steve (Braintree)
I counldn't be more happy with the service provided by itek. Chris knows all there is to know about IT and he is as tenacious as they come and will never be beaten by any IT problem. Fast and friendly service..... highly recommended
- Ash, Sible Hedingham
" What friendly and reliable service - simply a friend in need when it comes to computers!'
- Val - Bures
You did an excellent job reinstalling my lost e-mail archive recently, putting me back in touch with material I thought had been lost forever. You also speeded my computer up during the process. You provide an excellent service.
- Graham, Kelvedon
Just to say thank you for sorting us out on Thursday.really appreciated it.Have been a bit hetic the last few days hence the delay in sendin this.Will be passing your cards on for sure. Once again many thanks,have a good 2012
- Margaret, Sible Hedingham
We were having problems, a number of which were reoccurring ones, it seemed to me that it was too technical to be anything which I had done or was repeatedly doing and many problems seemed to come back within days or even hours after our previous IT guy had left us. My previous IT guy kept telling me it was our fault not his responsibility under his guarantee to fix the problem, albeit he never seemed to fix the problems properly. So after reviewing the IT specialists in my area I decided to call Chris at "itek" and had a chat with him. We arranged for him to visit and assess my PC and my partners laptop plus the printer. Chris found our problems out very quickly and identified two bigger problems. Firstly we had a deep routed virus and secondly my previous IT guy was not fixing the cause of our problem. Chris fixed everything and installed more powerful anti-virus software plus a system maintenance check which we run every week. I have been using Chris ever since - he is a great guy, easy to communicate with in non technical terms, reliable and he always phones if his previous appointment is running behind schedule. Yes a great service at a competitive hourly rate.
- Keith - Braintree
brilliant
- mick twinstead
first class chris thank you
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Chris provides an excellent service which he has maintained consistently in a professional, friendly and knowledgeable way. He will always be the first port of call should anything go wrong with our system or we need advice.
- Ed & Anna
Chris, I appreciated your prompt, efficent and above all, honest service. At no time did you try and deviate from the problem too increase your fees. A rarity these days, thank you.
- Ken Hedingham
Great job again by Chris. Lovely guy, very knowledgeable and would highly recommend without any hesitation.
- Rob (Halstead)
Hi Chris, Just a line to say that the pc now runs superbly, far, far, better even than when it was brand new, which was a few years ago! PC World, eh!?! Thanks for all your help.
- Silas, Pebmarsh
Hi Chris. What a find! Thank you for your prompt, efficient and helpful service. How pleased we are to have your number to call in case of problems.
- Pat Toppesfield
Your first help was some time ago but was exactly what I needed. Today's phone call information was spot on and saved me a great deal of time and worrry. Thanks.
- john greenstead green
Hi Chris, thanks for your quick action to help me with my computer problem you were very patient with me being elderly and treating me like a grandad i would recomend you highly to anyone with problems on computer or mp3 help they were my weakness. many thanks Chris.
- Ray
I was very grateful when Chris helped me with a problematic harddrive. He was friendly and knowledgeable. Thanks again
- Richard Carpenter
Chris sorted my computer out after a very bad virus, working perfect now, Chris is a very nice guy with so much knowledge & has always turned up on time i would recommened itek solutions to anyone
- Brian in Rayne
I have used ITEK on a few occaissions. They are prompt, very capable and reasonably priced. They do everything it says on the tin and I have every confidence in recommending them to anyone who has an IT problem, regardless of its complexity or sillyness.
- Susie P, Sible
As a total novice with computors you helped me so much. You were very patient and have responded very quickly to all my calls giving great advice either on the phone or with a prompt visit. Thank you.
- Tony Braintree
Chris set up my computer and added anti virus will def call if i need help in future
- Helen, Earls Colne
Chris is an IT gem. We have utilised his skills and knowledge to sort out our computer problems a number of times. He is prompt, very friendly, always gets to the bottom of the issue and resolves it every time. We would not go anywhere else. Highly recommended to anyone with any kind of IT glitch !
- Garth and Ruth G, Great Yeldham
im always satistified with your work and knoeledge.
- Philippa Mills Gt Maplestead
I have found ITEK to be professional, knowledgable, reasonably priced, easy to understand and nice to be around. I have recommended them in the past and will go on doing so in the future.
- Susie P, Sible
Fast, friendly, efficient.... and everything saved from two crashed computers! Couldn't ask for more, and very happy to recommend.
- Hugh, Bures
What a brilliant service. Chris is efficient very friendly and above all charges reasonable prices.
- Carol D
Always a prompt and friendly service. good solid advise and very competitive. I would highly recommend i Tek
- Graham Sible Hedingham
Excellent service received from itek - reliable and trustworthy. very pleased - thanks.
- Kim
chris has allways sorted out any problems i have had with my computer and i would allways recomend him to do a first class job
- len robertson.
First class honest and affordable service. You tried to help out on my old computer (Windows Vista) and we agreed the only satisfactory solution was to get a new one (Dell) with Windows 7. Excellent advice, I am now trouble free!! Colin, Gosfield.
- Colin, Gosfield
chris tries his hardest to attend immediatley to deal with any problems. he is efficient, knowledgable and guarantees all his work. what more could you ask for?
- janice alkin
Brilliant service at a reasonable cost. Chris set up our new desktop computer. He made the process very simple and pain-free and even made a journey in the snow to do the job! We cannot recommend him highly enough.
- Ian and Lorna Hayden
I have always found you efficient, knowledgeable, helpful and friendly. I have recommended you to others without hesitation.
- Jane Sible Hedingham
Chris has helped me twice, once to set up my internet connection and then my printer. Each time he has gone beyond his remit to make things as easy as possible to use. I would recommend anyone wanting help to contact him.
- Eunice Gosfield
Chris always finds time (somehow) to get me out of situations when I mess up. I heartly recommend him, especially to the more mature - he patiently repeated instructions in non-computer speak which always helps! Do give him a ring if you have a problem - his charges are reasonable and his personality very pleasant.
- barbara brown
Chris was really helpful and knowledgeable. Very friendly professional manner about him, and i do recommend him to anyone with a computer problem!!
- Roxy, pebmarsh
I have had occasion to call in several IT guys since obtaining my first PC 15 years ago. I have to say that none of these can even begin to compete with ITEK Solutions for sheer reliability in solving issues. Chris ALWAYS comes up with the answer and gets the job done speedily and without fuss and just as important, at very favourable cost. I trust him implicitly and wouldn't use anyone else. I recommend his services without reservation.
- Peter. Coggeshall
Chris gives fantastic friendly service and doesn't blind his clients with "computer speak" I have used ITEK several times over the last few years and have nothing but praise.
- John M
Chris provides excellent service; always friendly, knowledgeable and professional. Thank you for your help and advice, it is very reassuring to know who to turn to when the need arises. I highly recommend itek to others.
- Val, White Colne
Have been using Chris for IT solutions for quite some time now and have found him to be a great guy, no rip-offs and has always sorted out the problems. Would and have rec ommended to anyone.
- Jan (Gosfield)
Chris is the man!!! He always goes the extra mile to help.
- Sheila Runtle
Chris Dover great I.T man, very friendly, full of great advise always gets my old computer working again and I give mine a real hammering every day Damian
- Damian
I have used Itek a few times now and have always found them to be extremely professional, courteous and friendly. They will tell you what they can and cannot do and will not charge you for unnecessary wok. A great company to carry out work on your behalf and highly recommended
- Terry Hanks
Extremely prompt, reliable and personable - would only use itek for our computer needs
- Rob & Kerry
Chris provides first-class service in a highly professional manner.
- Ed Powell
Chris has always been very responsive to calls for help - even when out on another job he has rung back to confirm future availability. In addition he has provided a full free security package for me to use as well as giving me instruction in some of the more basic functions. Furthermore he is really such a nice chap!!! Just seen some of your other testimonials Chris - you're even better than I thought??
- Barry - Colne Engaine
Hi Chris, Whenever I have needed to get intouch you have always been very prompt with your help. You are always very professional, knowledgeable and reasonably priced which a god send in the very hard times we are experiencing at this moment in time.
- Margaret, Great Cornard
I-Tek always efficient and very very helpful, well worth the money
- Sue, gt notley
We ws so pleased our computer fter you came. And was recommended from Bob next door.
- Norm and Sylv Halstead
Chris is helpful and friendly, thank you for your assistance !
- Jou Wong ( essex digital copiers ).
Website looks good Chris. Your support has always been excellent and with a smiling face. M
- M of Gt Maplestead
Thanks Chris for fixing my first ever computer virus, and for the free additional security programmes you loaded to my laptop. Prompt and friendly service greatly appreciated.
- Keith R, Sible
Hello Chris Everything seems fine with the pc since you fixed it. Many Thanks for your persistance.
- Eli and Brian, Sible Hedingham
Brilliant service, always efficient and very helpful! Chris always responds to calls quickly and always lets me know if he is going to be late to an appointment which is very helpful! Will definitely be using his service again when needed!
- Samantha
Chris was on time and priced very reasonable, a very easy to get on with type of guy. Would not hesitate to use him again if needed. Thanks Chris.
- Clive Braintree.
Chris many thanks for the quick response to all my requests, and for all the advice regarding me buying a new computer. Bob Halstead
- Bob Rayner
Extremely efficient and friendly service. Definitely value for money and making life so easier by being local. Thanks again.
- Kim, Halstead
I have had reason to call on Chris's expertise on numerous occasions when my PC or laptop start to become slow & sluggish. Chris manages to sort out the problems and explains what he's doing. He is both friendly yet professional. I would have no hesitation in recommending his company to anyone who is experiencing problems with their computer.
- Jude - Black Notley
Itek's service is quick, efficient, helpful and reliable, and Chris give great advice as well, highly recommended, I would definitely use again, thanks for your help Chris, regards Dusan
- Dusan Mitrovic
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