Services
iTek IT Solutions is committed to ensuring that all clients computers are back up running and up to speed as quickly as possible. We strive to provide an industry leading service, with Engineers that not only speak English (not Jargon) but are also polite, friendly, prompt and smart.
iTek IT Solutions Call-out Rates
(Home and Business Users)
All charges are based on time taken as no two solutions are the same!
iTek IT Solutions firmly believe that a standard rate should apply to both homes and businesses whilst the high level of service remains the same to both.
———————————————————————————————————————————————————-
Standard Rates
Days £50.00 per hour (plus VAT)
Twilight/Out of Hours/Emergency £90.00 per hour (plus VAT)
———————————————————————————————————————————————————-
No callout charge within 20 mile radius of Halstead, Essex
There is an additional fee of £1.00 per mile (plus VAT) travelled outside the 20 mile no-charge zone.
Parts, Peripherals, Hardware, Components and/or Equipment supplied are charged additionally
iTek IT Solutions aim to be fair with charging at all times and charge to the
nearest 15 minutes. (Minimum charge £50.00 plus VAT)
If a particular job looks as if it is likely to require workshop repair, you’ll be informed on assessment
and a fixed price given. This can sometimes be given on a description by telephone.
You’re in control of all costs at all times and all work undertaken is 100% guaranteed.
Below is a shortlist why you should use iTek IT Solutions
√ We’re a mobile service and come to you
√ No fix – No fee guarantee
√ No callout charge within 20 mile radius of Halstead, Essex
√ Evening and weekend visits available
√ Fair pricing policy (fixed at £50.00 per hour)
√ Full explanation of work done (in English – not Jargon!)
√ Friendly, honest and reliable service
